Last Updated: October 30, 2024
At Clarkwell & Co Chartered Certified Accountants, your privacy is of paramount importance to us. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your personal information when you interact with our services. It also explains your privacy rights and how legal protections apply to you.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Interpretation and Definitions
Interpretation
Words with initial capital letters have specific meanings outlined below. These definitions apply equally in singular and plural forms.
Definitions
- Account: A unique profile created for you to access our services.
- Affiliate: Any entity controlled by, controlling, or under common control with us.
- Company: Refers to Clarkwell & Co Chartered Certified Accountants, located at 32–33 Upper Street, London N1 0PN, UK.
- Cookies: Small text files stored on your device to enhance your web experience.
- Country: Refers to the United Kingdom.
- Device: Any internet-connected device such as a computer, smartphone, or tablet.
- Personal Data: Information that identifies an individual.
- Service: Refers to our website and related offerings.
- Service Provider: Third parties that process data on our behalf.
- Usage Data: Automatically collected data about your interaction with our services.
- Website: Refers to www.clarkwell.co.uk
- You: Refers to the individual accessing or using our services.
2. Information We Collect
Personal Data
We may ask you to provide personal information, including but not limited to:
- Name
- Email address
- Phone number
- Address (including city, postcode, and province)
Usage Data
Collected automatically when using our service, this may include:
- IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Mobile device information (if applicable)
3. Tracking Technologies and Cookies
We use cookies and similar technologies such as beacons and scripts to enhance your experience.
Types of Cookies We Use
- Essential Cookies (Session): Enable basic functionalities and security features.
- Cookies Acceptance (Persistent): Store your consent to cookie use.
- Functionality Cookies (Persistent): Remember your preferences and settings.
You can control or disable cookies via your browser settings. However, this may impact some features of our website. Learn more from our Cookies Policy.
4. How We Use Your Data
We use your personal information for purposes including:
- Providing and maintaining services
- Managing your account
- Fulfilling contracts
- Contacting you via email, SMS, or phone
- Sending updates, promotions, or newsletters
- Handling your requests
- Business transfers or restructuring
- Service improvement and analytics
5. Sharing Your Personal Data
We may share your information in the following scenarios:
- With Service Providers: For performance analysis and communication.
- Business Transfers: In case of a merger or acquisition.
- With Affiliates: Under the same privacy standards.
- With Business Partners: To offer you relevant services or promotions.
- With Other Users: Information shared publicly on our platform.
- With Consent: When you explicitly authorise us to share your data.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined here. Retention is also based on:
- Legal compliance
- Dispute resolution
- Enforcement of agreements
- Internal analytics and security
7. International Data Transfers
Your data may be transferred and stored outside your jurisdiction. We ensure:
- Proper data protection protocols
- Compliance with international data protection laws
- Secure handling of all personal data
8. Your Rights: Delete or Modify Data
You can request deletion or correction of your personal information by:
- Accessing your account settings
- Contacting us directly
Note: We may retain certain data where required by law or for legitimate purposes.
9. Disclosure of Personal Data
In Business Transactions
Personal data may be transferred during mergers or acquisitions, with prior notice given.
To Law Enforcement
We may disclose data if legally required or in response to valid legal requests.
For Legal Compliance
Data may also be shared to:
- Meet legal obligations
- Protect our rights or property
- Prevent misconduct
- Protect user or public safety
- Prevent legal liabilities
10. Data Security
We implement standard technical and organisational measures to protect your data. However, no method of transmission over the internet or electronic storage is entirely secure. While we strive for the highest level of protection, we cannot guarantee absolute security.
11. Children’s Privacy
Our services are not intended for anyone under the age of 13. We do not knowingly collect data from children under 13. If you believe a child has submitted personal information, please contact us, and we will take steps to delete the information.
12. Third-Party Links
Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices or content of third-party sites. We recommend reviewing the privacy policies of any site you visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When we do:
- The revised policy will be posted on this page
- We will update the “Last Updated” date above
- We may notify you via email or website notice (where applicable)
We encourage you to review this page regularly.
14. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Phone: +44 0330 058 8233
Website: www.clarkwell.co.uk